Video Relay Services

Video Relay Services

Our Video Remote Interpreting (VRI) services facilitate communication between Deaf/Hard of Hearing persons and Hearing persons instantly on a videophone.
Step 1
Videophone(s) installed at your location

Videophone work off of ethernet or wireless broadband internet signal Equipment stays on-site at your location.

Request VRI

Call the VRI Request Line using a regular telephone 1-877-HAVE VRI (or 1-877-428-3874) Give VRI Operator your company’s videophone ID Number

Start VRI Session

The Video Interpreter (VI) will call your videophone. Place it in front of the Deaf person and begin the session, it’s easy!

  • Built in microphone enables communication between Hearing party and Video Interpreter (VI)
  • Videophone’s camera allows Deaf person and VI to easily see each other
  • VI translates to Hearing party via built in speakers
Why VRI? Compare with Onsite Interpreting
  • Instant access to qualified and experienced interpreters on demand, 24/7/365
  • ASL, Trilingual, and Spanish ASL interpreters available
  • Complete your business with the Deaf individual without rescheduling
  • Save money compared with traditional onsite interpreting sessions